Daily Archives: October 28, 2013

HOW TO CREATE TRUST AND LOYALTY IN CUSTOMERS

costomer loyalty crossword

YOU ARE PROFESSIONAL, KNOWLEGEABLE, AND CONFIDENT

Customers want someone who has mastered their job and is knowledgeable and reliable at it. Add confidence to this professionalism and your powers of persuasion will be irresistible.

YOU HAVE INTEGRITY

You are honest in your communications even when is seems unpopular with your customer or your company. You tell the truth even when it seems disadvantageous to you or your company. No BS is the key to trustworthiness as long as you include reliability with it.

YOU HAVE EMPATHY

If you can put yourself in the customer’s situation by listening carefully to their viewpoint you will demonstrate that you care about your customer and they will be more loyal to you.

YOU CAN BE CREATIVE

Customers want you to solve problems for them and if you succeed in doing this in an innovative way then they will be more trusting.

 

If you liked this evergreen blog then read more of them.

Enjoy!!!!!!

6 WAYS YOU ARE BEING BRAINWASHED

village-of-the-damned

They make you chant slogans to stop independent thinking

 

They slip misinformation into your subconscious with untrue headlines and suggestions

 

They control what you watch or read with politically correct websites and media outlets

 

They shame you into agreement with ridicule

 

They make you chose black or white, yes or no, for or against choices and entirely ignore the gray areas which are usually more realistic

 

They communicate in the US versus THEM format to make you choose sides

 

Here is a link to the cracked.com article which has an excellent presentation of the above 6 brainwashing techniques:

 

http://www.cracked.com/article_16656_6-brainwashing-techniques-theyre-using-you-right-now_p2.html

If you liked this evergreen blog then read more of them and one or more of my evergreen books, especially COMMON SENSE.

Enjoy!!!!!!