Tag Archives: experiential evidence

AN UPDATED CRITICAL THINKING WORKSHEET TO SOLVE  EXISTING PROBLEM(S) 13 WAYS!!!!!!

Problem-Solving

Most of the credit for this blog goes to the American Management Association or AMA for my updated excerpt from The AMA Critical Thinking Toolkit.

 

Research the problem via other companies who have had or are having or have solved the problem already.

What can I learn from comparing other similar industries which are having the same problem and try to determine the potential causes of their problems as they see it from their perspective.

Make a list of plausible causal assumptions which you have made trying to solve this problem(s).

Evaluate data and/or experiential evidence which supports/debunks your plausible causal assumptions.

Make a list of desired results and/or solutions.

Brainstorm the possible solutions personally and with others with a personal vital participation in the problem solving results and/or solutions.

Research the resources and costs needed to implement the potential solutions, and make a cost analysis after each step which needs resources purchased as well as a list of pros/cons for each potential solution.

Get feedback from diverse human groups including customer service, line managers, a focal group, as well as your team. Based on their feedback on your pros and cons re-evaluate and update your pro and con list.

What is the best solution(s) based on the data and experiential evidence that you have gathered. Make an outline or procedural and/or serial course of action to get to the desired results and/or solutions.

The financials should be evaluated along the way during the problem solving procedure and not just at the end to see if the solution makes business sense because during the problem solving analysis you may instantly determine that the course to the potential solution is not financially sound and that you have quickly exceeded your budget sometimes about half way through the problem solving procedure. You will save much time, energy, and money doing financial calculations along the way or during each step which requires expensive new resources.

Create a quality test product which optimally fills the needs of the customer but also take into consideration subjective wants which maybe a majority of potential customer’s desires but something which they don’t really need.

Test the functionality of a product on potential customers and get feedback on whether it is solving the stated problems.

Update the information and/or goods and/or services or revise and/or redesign based on potential customer feedback.

 

If you liked this evergreen truth blog then read more of them, about 1500 so far, or read one or more of my evergreen truth books, especially COMMON SENSE, rays of truth in a human world filled with myths and deceptions.

For a complete readily accessible list of blogs and titles go to twitter.com/uldissprogis.

Enjoy!!!!!!

If you enjoyed this blog then here is a list of my most popular ones which you may also enjoy!!!

https://uldissprogis.com/zlist-of-my-most-popular-blogs/

UPDATED CRITICAL THINKING SELF ASSESSMENT!!!

critical-thinkingdan1

Circle whether you agree, somewhat agree, or disagree with the 20 communications.

  1. When considering a problem, I question my assumptions and make sure they have worked in the past on similar problems.

agree    somewhat agree    disagree

  1. I seldom question seemingly obvious assumptions

agree    somewhat agree   disagree

  1. I sometimes ask others for suggestions and opinions.

agree   somewhat agree   disagree

  1. I ask a diverse group of humans for their perspective if they have some expertise or experience with the problem whether they are male or female, from a different department, or different ethnic origin.

agree   somewhat agree   disagree

  1. I try to evaluate customer needs as objectively as possible for possible solutions to the problem.

agree    somewhat agree   disagree

  1. I do research if possible to gather relevant information if there is considerable uncertainty in the decision which I am about to make.

agree   somewhat agree   disagree

  1. I do intimate research on what the customer really needs first and wants second using focal groups, interviews, and customer product feedback.

agree   somewhat agree   disagree

  1. I sometimes consider ideas and suggestions that other humans present if I am not desperate to solve a problem even if my intuition says it probably won’t work.

agree   somewhat disagree   disagree

  1. When considering someone else’s idea, I realize it is their personal point of view and try to guess whether possibly their opinion is biased by their circumstance, prior experience, or background education.

agree   somewhat agree   disagree

  1. I search for patterns and possible solutions based on existing data but supplement it with new researched data if it doesn’t seem relevant to the problem solving.

agree   somewhat agree   disagree

  1. Emotional bias is a given but I try to overcome it and be as objective and rational as possible.

agree   somewhat agree   disagree

  1. If I sense the emotional bias of other humans and feel it is obscuring an objective view of the problem then I don’t take their solutions very seriously.

agree   somewhat agree   disagree

  1. I ask questions where there is some doubt to make the desired outcome or solution to the problem more certain.

agree   somewhat agree   disagree

  1. I look at how my industry and similar industries are handling similar problems to get insight into whether my solution is current and competitive.

Agree   somewhat agree   disagree

  1. Look carefully at the experiential evidence which supports a decision to make sure it isn’t biased, especially emotionally.

agree   somewhat agree   disagree

  1. I don’t randomly apply solutions to circumstances much beyond experiential evidence suggestions and/or examples.

Agree   somewhat agree   disagree

  1. I would choose a solution that I was uncomfortable with if the experiential evidence from other similar sources strongly supported it.

Agree   somewhat agree   disagree

  1. Once a course of action is determined for the best solution, I make sure to monitor the most critical task of the solution procedure.

agree   somewhat agree   disagree

  1. When a circumstance changes, I sometimes adapt my initial assumptions to make sure that the solution will still be the right desired outcome.

agree   somewhat agree   disagree

  1. I recognize the need for emotional intelligence in successfully motivating those under me which means appropriate rewards, punishments, motivating language, and a generally friendly and considerate demeanor.

Agree   somewhat agree   disagree

 

Total agrees _____ Total somewhat agrees_____ Total disagrees____

A candidate who totally agrees with all or most of the good problem solving techniques is a liar to some extent because no one is perfect and he or she is afraid to reveal underlying weaknesses. That human is  potentially a good yes man or woman but not one who will be very good at realistic leadership skills in problem solving.

 

A candidate with more than a handful of somewhat disagrees can be further questioned on why they somewhat disagree and you may find a truly thinking human who has useful and even workable but different opinions from perfection in all areas.  If the somewhat disagrees seem plausible and convincing then you may have a great problem solver as an employee.

A candidate with some disagrees is also useful information because you can follow up and ask why the disagreement and how would you handle the circumstance differently. Some reasons might be totally stupid but it might also reveal a personality that is intolerant, tyrannical, unable to deal with all kinds of employee personalities, has bad problem solving skills, etc.

 

If you liked this evergreen truth blog then read more of them, about 1500 so far, or read one or more of my evergreen truth books, especially COMMON SENSE, rays of truth in a human world filled with myths and deceptions.

For a complete readily accessible list of blogs and titles go to twitter.com/uldissprogis.

Enjoy!!!!!!

If you enjoyed this blog then here is a list of my most popular ones which you may also enjoy!!!

https://uldissprogis.com/zlist-of-my-most-popular-blogs/