Monthly Archives: October 2013

8 STEPS IN ANSWERING CUSTOMER COMPLAINTS

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Listen carefully and completely to a customer complaint.

Don’t quickly and completely disagree with the customer since this will immediately create an adversarial confrontational response from the customer which will just make existing anger even more intense.

Rephrase the complaint or complaints in your own words so that the customer feels that their complaint has registered or been acknowledged.  

You can empathize with the customer by apologizing for the inconvenience to the customer with a simple “sorry” or agree with the customer complaint and maybe even say that you are upset too about the problem before offering a solution.

If you are not sure that there is a solution then ask them what will make the customer happy and they may surprisingly offer a solution to the problem which may be acceptable to you and ensure continued customer loyalty.

Calmly offer a solution to the complaint if there is one or refer them to someone who can answer the complaint, especially one higher up in authority, if you can’t do so yourself for some reason.

In this technological era with much communication done via emails an unresolved customer complaint may be referred to an actual qualified human who can have a personal conversation with the customer and try to resolve it by phone.

Most problems can be resolved with a replacement, a refund, or a discount on the product.

 

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THE BIG SEXUAL MYTH VS THE TRUTH

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 MYTH: Sex should be a fun and a frequent activity and as kinky and divergent as possible.

TRUTH:  Most animals in the wild do not have kinky foreplay which lasts longer than a few minutes or they are caught and eaten by predators.  Sex has become a habitual trivial pursuit in society at great cost to the participants in the form of bad health or STD’s and addiction to time wasting porno sites and tragic failed marriages and relationships between the sexes. Reproduction and sex is serious and efficient in wild nature and it should remain as close to its original roots as possible for humans.

The truth is that there should be no unnatural sex toys to play around with but you can do so if you desire because there should be free choice to screw up your sex life if you want to.  Sex is not a game but a serious reproductive enterprise to be done the natural way.  If you want to suck a cock and have deviant fun then be my guest but it is a waste of time and the pleasure gotten is minimal.

If you want to lick the body or suck cock or lick pussy then you may do so but the increase in ecstasy is not there and it can spread unwanted germs to the vagina.  It is a boring repetitive waste of foreplay time.  The foot fetishes and fetishes in general are unnatural and you are realistically not getting any great pleasure out of it.  Are you really getting an orgasm from licking a foot?  I don’t think that you are.  You can use cream on the body and lick it off and you can lubricate your body with exotically smelling oils and do an infinite variety of stupid things during foreplay but will it really give you as much pleasure as an orgasm?  I think not.

So don’t waste your time, energy, and money on inventive sex toys that give you minimal added pleasure.   Don’t use rubber bands and/or anal and vaginal inserts and/or whips and/or prods and/or penile desensitizers and other artificial pleasure enhancers in your youth to excess because it can damage your long duration ability to have long duration pleasurable natural intercourse.  Dildos and massage vibrators can be used in moderation where premature ejaculation is a natural result and deprives a woman of any natural orgasms.

The only kind of foreplay that is really necessary and effective is clitoral stimulation with fingers before actual sex. Most other foreplay is an artistic excursion into trivial embellishments which all are boring and don’t give you the most bang for the buck.

Finally pornography will only give you unrealistic expectations of a sex life where you can seemingly copulate frantically for an eternity without ejaculation and the big cock big tit predominance will just make you feel that you are having an inferior sex life and will potentially give you severe feelings of inadequacy. Exclude pornography as much as possible because it greatly decreases the probability that latter on in life you will have a successful marriage without adultery entering the picture. After you have seen thousands of sexy women engaging in sex in your youth you will have a more difficult time making your future wife feel sexually secure in the marriage because your fantasy sex life will overpower your healthy real life sex life with spouse.

CONCLUSION:

If you want to have natural quality sex and not quantity sex then have sex more frequently and you will enjoy more orgasms. You don’t need to prolong the sexual act artificially with much deviant foreplay because it is basically unnatural and not the way that nature intended it. Nature knows best.

If you liked this evergreen blog then read more of them and one or more of my evergreen books, especially COMMON SENSE.

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THOSE WHO CONTROL THE MONEY SUPPLY AND ENERGY SOURCES RULE THE WORLD!!!!!!

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Who is to blame for the sad state of the world and the destruction of biodiversity in the world? Those who control the money supply and energy sources rule the world. Who are they? The big international banks, big international corporations, and the big international energy companies have the most impact and control on the world.

If you don’t like the polluting corrupt state of the world then you can blame it on them and blame it on an absence of an excellent secular updated morality which humans worldwide, especially the politicians, should be following in the technological 21st century.

Without a new updated and useful secular morality the politicians, banks, and corporations can and will continue to LIE TO and DECEIVE the emotional gullible public, accumulate and concentrate the wealth in fewer and fewer hands, and will continue to plunge the world towards an overpopulated and increasingly sick environment trying to maintain the status quo as long as possible.

The new updated moral code which should be taught to impressionable young minds worldwide and followed by human leaders worldwide should be DON’T DESTROY BIODIVERSITY, DON’T LIE, DON’T BE INEFFICIENT, DON’T STEAL, DON’T COMMIT ADULTERY IF MARRIED, and DON’T MURDER!!!!!!

Not only should wilderness biodiversity not be destroyed but food biodiversity should not be destroyed and replaced with monoculture foods which have been unnaturally modified to tolerate herbicides, pesticides, and kill pests with engineered poisons which a plant unnaturally produces itself.

The consequences of misguided GMO engineered plant species will be an unhealthy food supply and an unhealthy human population. Unhealthy breeds of dogs and cats selected for a few desirable traits such as size and beauty result in unhealthy genetic stock and should be a warning to plant engineers who are also only selecting for a handful of “desirable” traits and the usual result is unexpected hundreds of undesirable unhealthy traits which surface in existent and later generations.

An untested change in one or two genes changes thousands of undetected traits in the plant or animal and can become a long duration disaster.

Gross inefficiency in human enterprises and behavior should be considered immoral.

An outdated use of the language overloaded with illogical definitions and too many emotional words impedes logical thinking and communication. It means that humans are ruled by their emotions and little by logical thinking and logical behaving processes. My evergreen book SCIENTIFIC THESAURUS solves this problem with efficient logical definitions and word usage largely free of illogical emotional expression.

More energy or bigger is loved by humans because they are impressed by more power since they think that more or bigger is better and more powerful. The result is inefficient big houses, big cars, too many clothes and an overabundance of artistic trivial behavior which has little to do with efficient survival on the face of this earth.

Small, efficient, reliable, and durable should be valued more as it is in efficient nature.

CONCLUSION:

Money concentration, technology, the internet, standardization of parts, and robotization all means that there will be armies of unemployed on government welfare and the world will be job poor. To maintain or create a just society the welfare system and education system will have to change. My evergreen books CHANGES IN WELFARE LAWS and EDUCATION REFORM cover this needed change in detail.

At least if my secular moral code is followed we will not have unhealthy food, an unhealthy sick and prematurely dying human population. Biodiversity will survive to provide us with a healthy needed future gene pool to save us from our present immoral behavior on the face of this earth.

 

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11 IMPORTANT THINGS WHICH WILL HELP A MARRIAGE TO LAST

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Be loyal devoted best friends and the relationship will even endure once the sex becomes less frequent or non-existent.

Learn to listen fully to what your spouse is communicating and respond calmly if you are not angry, hungry, or tired. Learn to become a good listener and calm cooperative communicator instead of an angry confrontational opponent.

Try to never lie because honesty, sincerity, and telling the truth creates a trustworthy relationship accompanied by respect and admiration. Even white lies are unnecessary because there are diplomatic ways of communicating objections.

If you don’t like a dress then say that it is nice but that it is not your favorite color combination, pattern, style, or shape. If you don’t like a meal then communicate that it is a little too spicy, salty, or contains a food which is not your favorite. Save your superlative words such as beautiful and wonderful for things which you really like or approve of. Permanent hurt feelings will only exist if you use extreme words such as hate and ugly for things your spouse loves.

Plan ahead and revel in your successes and try to ignore past mistakes and don’t continue to blame a spouse for past mistakes. Learn to forget and forgive if it is not a marriage threatening situation. Find solutions to your problems and act on them or try to do something about your problems. Stop the blame game.

Find, identify, and pursue common goals which may change in priority as the marriage progresses. Working towards common goals with teamwork will strengthen a marriage and not weaken it because you will be sharing an experience which you both consider important.

Be open to adaptation and change. Nothing remains constant in marriage forever and new problems will surface which may need new approaches to solving them. Optimistically confront the new situations and adapt accordingly.

Learn to budget your money so that impulsive profligate spending does not interfere with an otherwise good relationship and become a major source of arguments which will threaten the marriage since bad money management is the number one reason for divorce.

Support or nurture your spouse’s personal passions and primary interests as long as they do not threaten to lead to financial bankruptcy.

Drop relationships with pessimistic untrustworthy friends and humans with dysfunctional marriages. Find new friends who are happily married or are confronting life with optimistic realism.

Don’t be adulterous. Adultery is the second leading cause of divorce so don’t do it. It creates fear of abandonment, distrust, jealousy, hatred, and anger in a relationship which any good relationship should not tolerate.

Finally, the traditional purpose of marriage was to raise successful happy offspring. If you are financially responsible and can afford it then offspring should be high on your priority list. To help you in this endeavor read one or more of my evergreen books LOVEALL, MODERN PARENTING, and GOOD MODERN BEHAVIORS.

 

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4 MAJOR ROADBLOCKS TO FUTURE SUCCESS AND HAPPINESS

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The 4 major roadblocks to your future success and happiness are your bad impulsive habits, the bad impulsive habits of others, a bad job, and bad money management. Start taking actions today and tomorrow which will start removing these roadblocks.

Most of us have large egos and place the blame for an absence of success or unhappiness on other humans or other things and circumstances. We are quick to criticize other humans and the world for our problems and fail to realize that we are responsible for our own success and happiness to a large extent. Even a bum can be happy in life if he or she has enough to eat and drink and not much more.

Your hopes and dreams may be too unrealistic and you may have to downsize them to consider yourself a happy success. You may also have to exclude the trivial and frequently impulsive bad habits which you have developed over the years and are probably stuck with unless you shock yourself into self-realization and reality and decide to do something constructive about it.

You may be emotionally immature, bad in your relationship skills, and bad at managing your finances. Have all three handicaps and your life is probably a very unhappy and unsuccessful one.

Excessive pessimism, jealousy, anger, fear, doubt, selfishness, pride, criticism, and impulsiveness  may not only make you emotionally and mentally handicapped but will make you dysfunctional in your relationships with others too. I have written blogs on how to reduce your emotional immaturity and be happier but you will find no details in this blog article.

Google or Bing anger, fear, etc. and learn more about them and what can be done to reduce their bad effects in your life. Don’t lie to yourself that there is no room for personal improvement but become more introspective, analytical, or knowledgeable about your own emotional weaknesses and discover ways to exclude their bad effects on you and others.

If you are not honest, sincere, reliable, and truthful with others then you will almost never have trusting relationships with others. You can end relationships with others who are untrustworthy and improve your happiness since you will have less problems created by other bad humans in your life.

If you are stuck in a bad job start preparing for a better one and if you are spending too much money then learn to budget it which is an absent skill in this profligate society.

Here are 6 additional things which you should try not to do if you want to optimize your success and happiness:

DON’T LET THE TRAUMA OF PAST MISTAKES AND A FEAR OF MAKING NEW MISTAKES CONTROL AND DECREASE YOUR CONFIDENCE IN MAKING NEW DECISIONS IN YOUR LIFE AND ACTING ON THEM

Everyone makes mistakes throughout life and the smart ones learn from their mistakes and have the courage to act further and make new mistakes which they can apologize for, learn from, and hopefully make new and better decisions in the future.  Some humans get wiser with age and it is primarily because they have made many mistakes in the past and have learned not to repeat them again in their lives.

DON’T TRY TO BUY HAPPINESS OR IMITATE PROFLIGATE LIFESTYLES

One of the biggest tragedies happen when humans try to find happiness in impulsive shopping or trying to keep up with their neighbors or friends who are profligate spenders going into ever greater debt in their lives. You should be looking for happiness in trying to get a better job or improving the job which you now have.

Living simply with an emphasis on personal improvement, family, close friends, and modest spending habits is the true road to fulfilling happiness if you strongly feel that you are too old to change to a better job. Make the best with what you have now.

STOP BEING LAZY OR PROCRASTINATING

It is very easy to stay with our old impulsive bad habits of doing very little different in our lives and putting off until tomorrow all the little things which could improve your life.  Achieving new worthwhile goals in life require action towards those goals and sitting on your butt too frequently and for too long will delay any progress indefinitely.

Your goal may merely be to eat healthier but if you don’t start by researching and buying better food then the healthy food will never reach your stomach. Important long duration goals must be done in smaller successive steps and if you never start with the first or smaller steps or constantly feel that you are not ready for them then it is a guarantee that you will not reach your long duration goals.

SPENDING TOO MUCH TIME WITH THE WRONG OR BAD HUMANS

Nothing will stop your successful progress and achievement in life more than pessimistic, problem filled, untrustworthy friends. Also the confident optimistic liars or BS artists with their bad addictions such as compulsive shopping, gambling, drug dependencies, etc. will keep you in a dysfunctional rut from which you will not be able to escape. Drop these bad friends as soon as possible and start replacing them with better role models.

TRYING TO SATISFY THE NEEDS AND WANTS OF OTHERS AND SACRIFICING YOUR OWN NEEDS AND WANTS TOO FREQUENTLY

The best human relationships are mutual ones where each human gives and gets something from a relationship and it is a relationship of mutual helping and mutual interdependence and sharing. Loving others too much and not loving yourself enough is a sad form of unrequited love where one party benefits at the expense of the other and it is a master slave relationship.

If you feel that you are becoming someone’s slave and are very unhappy doing so then it is time to change the relationship into a more mutually beneficial one. You can’t always easily change a spouse, offspring, or close friend who is tyrannizing you but if you let things go on as before you will never get true satisfaction and improvement of your own needs and wants.

Have the courage to demand small changes in the relationship which may eventually become big changes in the relationship but recognize that there should be limits to your patience. If nothing seems to work then start making plans to leave the relationship and start a new more fulfilling life on your own or with someone new and better.

DON’T LIVE WITHOUT A SCHEDULE

I want to change my life but I don’t have the time to do it. The answer is start scheduling your life by the clock even when you are away from work and you will be surprised how much free time you can actually find to improve yourself and research new ways of doing so.

There are so many trivial things which you are doing in life which waste your time, energy, and money and you should stop or reduce doing them as soon as possible.

You are probably getting some satisfaction out of a bad habit so one way to reduce it is to spend less time or money on it. If you can go cold turkey on a bad habit and replace it with a better one then this is the best option. Spend less time on a trivial activity or replace it with a better one is how to schedule your time wisely.

Set new or better priorities in your life, put them on your schedule, and start spending more time, energy, and money on them and not on the more trivial activities in your life.

 

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HOW TO CREATE TRUST AND LOYALTY IN CUSTOMERS

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YOU ARE PROFESSIONAL, KNOWLEGEABLE, AND CONFIDENT

Customers want someone who has mastered their job and is knowledgeable and reliable at it. Add confidence to this professionalism and your powers of persuasion will be irresistible.

YOU HAVE INTEGRITY

You are honest in your communications even when is seems unpopular with your customer or your company. You tell the truth even when it seems disadvantageous to you or your company. No BS is the key to trustworthiness as long as you include reliability with it.

YOU HAVE EMPATHY

If you can put yourself in the customer’s situation by listening carefully to their viewpoint you will demonstrate that you care about your customer and they will be more loyal to you.

YOU CAN BE CREATIVE

Customers want you to solve problems for them and if you succeed in doing this in an innovative way then they will be more trusting.

 

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6 WAYS YOU ARE BEING BRAINWASHED

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They make you chant slogans to stop independent thinking

 

They slip misinformation into your subconscious with untrue headlines and suggestions

 

They control what you watch or read with politically correct websites and media outlets

 

They shame you into agreement with ridicule

 

They make you chose black or white, yes or no, for or against choices and entirely ignore the gray areas which are usually more realistic

 

They communicate in the US versus THEM format to make you choose sides

 

Here is a link to the cracked.com article which has an excellent presentation of the above 6 brainwashing techniques:

 

http://www.cracked.com/article_16656_6-brainwashing-techniques-theyre-using-you-right-now_p2.html

If you liked this evergreen blog then read more of them and one or more of my evergreen books, especially COMMON SENSE.

Enjoy!!!!!!